One operating layer. A workforce of specialised agents.
Taqam is the institutional substrate for AI in the Emirates. A common platform of governance, integration and identity — with a growing roster of specialised agents trained for the workflows that define the region.
The six platform pillars
- Specialised agents — purpose-built AI for UAE institutional workflows, not general-purpose chat.
- Governance layer — role-based access control, audit logs, data retention policy, enforced server-side.
- Sovereign data infrastructure — all workloads run inside the region under UAE law. No cross-border data transfer.
- Enterprise adapters — pre-built integrations for core banking, ERPs, document repositories, contact centres and UAE government portals.
- Native bilingual capability — Arabic and English at institutional register, built in from day one.
- Workflow orchestration — human-in-the-loop checkpoints, approval flows and cross-agent coordination.
AI agents
- Rashid — Government of Dubai master agent. Policy briefs, plans of action, citizen feedback synthesis. Departmental scoping with admin oversight.
- Zayed — UAE cultural & cabinet protocol. Cultural register, protocol guidance, federal context for any officer-level conversation.
- Layla — UAE Labour Law (PRO). Contracts, gratuity, MOHRE filings, visa workflows — grounded in the federal statutes.
- Hessa — Dubai real estate analyst. Yield, comps, freehold rules, DLD context — output formatted for an investment committee.
- Salem — Bilingual social media. Native English/Arabic content, brand voice consistency, regulatory awareness.
- Taqam Family — Sovereign family fintech. Linked UAE bank accounts, prepaid Visa for kids, chores, savings goals, audited approvals.
Frequently asked questions
- What does the Taqam platform include?
- The Taqam platform has six pillars: specialised agents, a governance layer (RBAC, audit, retention), sovereign data infrastructure, enterprise adapters, native bilingual capability, and workflow orchestration with human-in-the-loop checkpoints.
- What AI agents does Taqam offer?
- Taqam ships a roster of specialised agents including Rashid (Government of Dubai master agent), Zayed (UAE cultural and protocol), Layla (UAE Labour Law / PRO), Hessa (Dubai real estate analyst), Salem (bilingual social media), and Taqam Family (sovereign family fintech).
- Can Taqam integrate with existing enterprise systems?
- Yes. Taqam ships pre-built enterprise adapters for core banking systems, ERPs, document repositories, contact centres and UAE government portals. Custom integrations are delivered through the same governed adapter framework.
- How does Taqam ensure governance?
- Every sensitive action carries an audit trail. Role-based access is enforced server-side. Departmental scoping limits agent visibility. Retention policy is configurable per tenant. Prompt safety controls are applied by default. The same controls regulated banks expect from a core system.
- Does Taqam support Arabic?
- Yes. Taqam agents operate natively in Arabic and English at institutional register, with accurate code-switching for UAE workplace reality. Bilingual capability is built into every agent, not bolted on as a translation layer.